Informational Guide during Coronavirus

PUBLIC HEALTH information

GOVERNOR BAKER ANNOUNCES OUTLINE FOR SCHOOLS RE-OPENING IN FALL FOR IN-PERSON LEARNING

Baker-Polito Administration Outlines Re-Opening Phases & Requirements

LIVE Covid Test Site Locator at mass.gov/covidtestmap

24/7 SAFELINK Crisis Hotline for victims of Domestic or Sexual Abuse: (877) 785-2020. LEARN MORE.
Order Effective 5/6/20: Gov. Baker REQUIRES FACE MASKS in public places when social distancing is not possible.
“WARM Line” for those Suffering Mental Distress During Covid: (413) 445-1136 until 8:00 pm daily. Confidential, Free.
MA Dept. of Public Health addressing DOMESTIC ABUSE, CHILD ABUSE, MENTAL HEALTH

Call 211 to reach the state call center for health information. Free & Multilingual.

Berkshire Medical Center toll-free hotline for questions/concerns: 855-BMC-LINK – or – 855-262-5465  (7 days/week, 7AM – 7PM)

Buoy Health Care Tool

Buoy Health’s online 24/7 tool is free for Massachusetts residents and uses current COVID-19 guidance from the CDC and Massachusetts Department of Public Health.  Visit buoy.com/mass to learn more and use the tool.

Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) is checking Voicemail and SignMail messages left on our main numbers: Voice (617) 740-1600 and Video Phone: (617) 326-7546, and will respond within one business day.

For interpreter/CART requests are being processed online, visit https://www.mcdhh.net/request/ to submit your request.

Text Alerts – Text “COVIDMA” to 888-777 to receive COVID-19 text message alerts straight to your phone and stay up to date with the latest news + updates from the Commonwealth.

Massachusett’s Emergency Management Operations Center’s Private Sector Hotline: 508-820-2094  (M–F, 8AM – 4PM)

Massachusetts Department of Public Health: 617-983-6800 (24-hour emergency hotline)

Report Child Abuse or Neglect to Mass DCF

from Governor Baker’s Office:

MassHealth Waiver

The Centers for Medicare and Medicaid Services (CMS) has approved, in part, the Baker-Polito Administration’s 1135 waiver to fast-track MassHealth enrollment, streamline administrative requirements for providers and better deliver critically needed health care services during the COVID-19 public health emergency. CMS has approved the following items of the waiver:

  • Enrollment of out-of-state providers and easing other provider requirements when enrolling in MassHealth.
  • Allowing providers to be reimbursed for care in alternative, unlicensed settings.
  • Suspension of prior authorization requirements and extending pre-existing prior authorizations through the emergency.